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Video Tutorials


Sage Accpac ERP Video Tutorials:
 

Sage CRM Video Tutorials:

Sage Accpac Fiscal Year End Tutorial
Although similar to a regular period end, changing fiscal years in your Sage Accpac ERP system provides a number of choices for you to make in deciding the type and amount of transaction and statistical data you would like to keep.

Sage Accpac Bills of Materials Tutorial
Did you know that Inventory Control comes standard with the ability to set up bills of material for manufacturing or assembling items for sale? And, even better, users of Sage Accpac 500 have the ability to create multi-level bills of material.

Sage Accpac GL Account Groups
If you use General Ledger 500 ERP or 200 ERP, you can create an unlimited number of account groups to create finer divisions for your business reports. Learn how.

GL Auto transaction Posting Tutorial
Many controllers and accounting managers like to review transactions for data entry errors prior to posting to the General Ledger. However, if you would like the system to automatically post subledger transactions directly to the General Ledger in "real time", this tutorial will show you how.

Financial Settlement Drilldown Video Tutorial
The Sage Accpac ERP General Ledger provides the ability to drilldown directly from financial statements to the transactions comprising the figures. Learn how to use this timesaving feature.

Sage Accpac Help Tutorial
Sage Accpac ERP comes with a comprehensive online help system that can readily assist you with questions and procedures. What you may not know is how easy it is to access these help resources.

Sage Accpac Macros Tutorial
There are numerous tasks that you perform on a regular basis in Sage Accpac ERP. As in any system, these tasks often require several steps to complete. In this session, we'll see how you can reduce some of these repetitive tasks to a single mouse-click using the built-in macro recorder.

Sage Accpac Export Basics Tutorial
There are many reasons you may want to export data from your Sage Accpac ERP system. What you may not know is how easy it is. Let's take a look at a simple example, exporting your customer list from Accounts Receivable.

Sage Accpac Item Wizard Tutorial
Setting up new items in your inventory system can be a laborious task. Sage Accpac ERP has streamlined this process with an Item Wizard that efficiently leads you through this process. Let's take a look at how easy it is to add an item using the Wizard.

Sage Accpac ERP E-mail Automation
We know that you are always looking for ways to do business with less paper and greater efficiency. That's why we think you'll want to start using Sage Accpac ERP's email automation to send your invoices, statements and other documents directly to your customers.

Sage Accpac Accounts Receivable FAQs
Want to get the most out of your Sage Accpac Accounts Receivable? Here are some common questions, and answers, that our clients have asked over the years.

Sage Accpac AR Refund Tutorial
No one likes to give customer refunds. But, if you have to do it, the process should be easy. Learn how to properly handle AR refunds in this video tutorial.

Sage Accpac ERP Miscellaneous Checks Tutorial
Writing quick checks outside of a normal check run should be easy. It is with Sage Accpac ERP’s Miscellaneous Payments feature. Learn how to use this time saving capability.

Sage Accpac ERP Credit Check Tutorial
Selling to customers that are past due or over their credit limit is a risk to your business. Learn how to use the credit control features in Accounts Receivable and Order Entry to minimize the risk and help you make informed decisions.

Sage Accpac Finder Customization
The finder capability used throughout your Sage Accpac applications can be customized to make you even more efficient. Learn how each user can change the settings they use for each file.

 

Introduction to Sage CRM
Whether you are looking for the perfect Customer Relationship Management (CRM) solution or you just want to learn more about what CRM can offer your business, this video is an excellent place to start.  This video provides an overview of what Sage CRM is all about and provides helpful hints regarding navigation as well as descriptions of the many features of Sage CRM.

Sage CRM Productivity Video Tutorial
Sage CRM boosts your productivity in all aspects of interacting with your customers. This tutorial shows you how to save your searches, perform spell checks and map a company's location.

Sage CRM Advanced Search Tutorial
By design, CRM applications act as a central repository of information affecting your business. Over time, this database can become quite large. Making sure that you can find the information you are looking for is critical to your successful use. In this session we will discuss some of the new ways you can search for information in Sage CRM.

Sage CRM Quick Start and Coaching Tutorial
Making sure users get up and running quickly, and that they have a resource for correct usage of the application as it applies to your business, is the goal of the Sage CRM Quick Start and On-Screen Coaching capabilities. Take a look at these resources available at every users fingertips.

Sage CRM Report Writing Tutorial
Being able to access data from your applications is an important job for any program. This is even more important in a CRM application because of the amount of information that can be stored about customers, prospects, communications and so many other important aspects of your business. Let's see how easy it is to generate standard, as well as custom reports.

Sage CRM Quick Notification Tutorial
Staying ahead of important customer service and sales issues is one of the greatest challenges we all face in business. Fortunately, Sage Accpac CRM has a Quick Notification feature that informs you of important issues as they arise.

Sage CRM Meeting Planner Tutorial
If you're an active business person, you'll appreciate some of the advanced scheduling features built-in to Sage CRM's appointment page. One of the most powerful features is the Meeting Planner tool.

Sage CRM Lead Management Tutorial
Sage CRM offers special lead management functionality to efficiently track your leads, and keep them separate from your customers and qualified prospects. Let's take a quick look at how this happens.

Sage CRM Document Templates Tutorial
The ability to have time-saving templates for your standard business letters, quotes, forms, and other documents is a basic function of today's CRM systems. Centralizing your company's templates within your CRM system will also promote consistency in the format and content of information sent to your customers.

Sage CRM Custom Fields Tutorial
Recognizing that the data your company tracks is unique to your business, Sage CRM enables you to configure your own fields with ease. The result is a CRM system that is tailored by you to meet the needs of your company.

Sage CRM Knowledge Base
Does your company spend too much time resolving customer support issues? If so, then you should consider employing the solutions knowledge base offered by Sage CRM. The knowledge base allows you to build a searchable library of problems and solutions that is easily accessible, and helps resolve issues quicker.

Managing Documents & Forms with Sage CRM
Everyday, employees across all aspects of your company are sending out documents like cover letters, proposals, and brochures, among many others. How can you make sure that they are all sending the latest and proper version? Sage CRM's Global Document Library helps you maintain accessibility and consistency across your entire organization, even if they are traveling or regularly work off-site.

Sage CRM Contacts to PDA
Want to travel light but still have contact information for your customers, prospects and vendors? Sage CRM’s integration with your Sage Accounting solution and Microsoft Outlook allows you to you take your contact information with you on your mobile phone or PDA.

Sage CRM Outlook Integration Tutorial
Sage CRM’s tight integration with Microsoft Outlook helps enhance your staff’s adoption of CRM by allowing them to remain within the familiar Outlook interface, as well as providing features that will increase productivity. Further, the integration ensures that a history of important customer communications, as well as access to your Sage backoffice solution, is always accessible as part of your Sage CRM system.

Sage CRM Sales Force Automation Tutorial
Are you providing your sales team the tools they need to beat the competition to the next opportunity and successfully close the sale? Learn how Sage CRM's Sales Force Automation component is an important part of your overall Sage Software solution in growing and managing your business.

Sage CRM Outbound Calling Tutorial
Outbound calling can be useful in any area of your business that involves a call list, including sales campaigns, product announcements and event registration. Not only does it manage who needs to be called, but the results of each call, including follow up actions, are stored in Sage CRM for each contact.

Sage CRM Dashboard Tutorial
The Sage CRM dashboard allows you to manage all of your activities including communications, sales opportunities, and customer service requests in one convenient location. Learn how it can make your day more productive.

 

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